Privacy Policy
This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) was developed in accordance with the provisions of Federal Law No. 152-FZ of July 27, 2006 “On Personal Data” (as amended and supplemented) and applies to all information that Limited Liability Company LLC "TRUST" (hereinafter - TRUST) can get about the User while using the site and all its Subdomains.
1.1. This Privacy Policy uses the following terms:
1.1.1. "Site Administration" - employees authorized to manage the site, acting on behalf of the TRUST, who organize and (or) carry out the processing of personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
1.1.2. "Personal data" - any information relating directly or indirectly to a specific or identifiable natural person (subject of personal data).
1.1.3. "Processing of personal data" - any action (operation) or a set of actions (operations) with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), retrieval, use, transfer (distribution, provision, access ), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” is a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their distribution without the consent of the subject of personal data or other legal grounds.
1.1.5. "User of the site https://trust-metals/" ("hereinafter referred to as the User") is a person who has access to the Site and its Subdomains via the Internet and uses the Site or its Subdomains.
1.1.6. "Site" -
1.1.7. "Subdomains" - and other specified
2.1. The User's use of the Site and its Subdomains means acceptance of this Privacy Policy and the terms of processing the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Site and its Subdomains.
2.3. This Privacy Policy applies only to the website of the Limited Liability Company TRUST LLC and its Subdomains. TRUST does not control and is not responsible for third party websites to which the User can follow the links available on the Website and Subdomains.
2.4. The Site Administration does not verify the accuracy of personal data provided by the User of the Site or Subdomains.
3.1. This Privacy Policy establishes the obligations of the Site Administration to not disclose and ensure the privacy protection of personal data that the User provides at the request of the Site Administration when applying for a service or consultation.
3.2 Personal data authorized for processing under this Privacy Policy is provided by the User by filling out the application and feedback forms on the Site or Subdomains and may include the following information:
3.2.1. Username;
3.2.2. Contact phone number of the User;
3.2.3. Email address (e-mail) of the User;
3.2.4. Application comments.
3.3. The TRUST has the right to use "cookie" technology. Cookies do not contain confidential information. The visitor of the Site or Subdomains hereby consents to the collection, analysis and use of cookies, including by third parties for the purposes of generating statistics and optimizing advertising messages.
3.4. TRUST receives information about the ip-address of the Visitor of the Site or Subdomains. This information is not used to identify the visitor.
3.5. TRUST has the right to record telephone conversations with the Visitor of the Site or Subdomains. At the same time, the TRUST undertakes: to prevent attempts of unauthorized access to information received during telephone conversations, and / or its transfer to third parties not directly related to the provision of the Services, in accordance with paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and Information Protection".
3.6. Any other personal information not specified above (page history, browsers and operating systems used, etc.) is subject to secure storage and non-distribution, except as provided in paragraphs. 5.2. and 5.3. of this Privacy Policy.
4.1. The User's personal data may be used by the Site Administration for the following purposes:
4.1.1. Identification of the User who left the application on the Site or Subdomain, to receive advice, place an order and deliver goods.
4.1.2. Establishing feedback with the User, including sending notifications, requests regarding the use of the Site or Subdomains, placing an order, processing requests and applications from the User.
4.1.3. Determining the location of the User to ensure security, prevent fraud.
4.1.4. Confirmation of the accuracy and completeness of personal data provided by the User.
4.1.5. Notifying the User of the Site or Subdomains about the processing of his request.
4.1.6. Providing the User with effective client and technical support in case of problems related to the use of the Site or Subdomains.
4.1.7. Providing the User with special offers, pricing information, newsletters and other information on behalf of TRUST or on behalf of its partners.
4.1.8. Implementation of advertising activities with the consent of the User.
5.1. The processing of the User's personal data is carried out without time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's application left on the Site or Subdomain.
5.3. The User's personal data may be transferred to the authorized state authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
5.4. The site administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.5. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6.1. The user is obliged:
6.1.1. Provide information about personal data necessary to use the Site and Subdomains.
6.1.2. Update, supplement the provided information about personal data in case of changes in this information.
6.2. The site administration is obliged:
6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of clauses. 5.2. and 5.3. of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
6.2.4. Block personal data relating to the relevant User from the moment the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification is contacted or requested, in case of revealing false personal data or illegal actions. To withdraw consent to the processing of personal data, it is necessary to submit a corresponding application in writing at the location of the TRUST at least 30 days before the withdrawal of the relevant consent. After the withdrawal of consent, personal data is used only for the purposes provided for by law.
7.1. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.1.1. Became public property before its loss or disclosure.
7.1.2. It was received from a third party until it was received by the Site Administration.
7.1.3. Was disclosed by the User himself or with the consent of the User.
8.1. Before going to court with a claim on disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing of the results of the consideration of the claim.
8.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.
8.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Site Administration.
8.5. Recognition by the court of the invalidity of any provision of this Agreement does not entail the invalidity of the remaining provisions.
9.1. The site administration has the right to make changes to this Privacy Policy without the consent of the User.
9.2. The new Privacy Policy comes into force from the moment it is posted on the Site and Subdomains, unless otherwise provided by the new edition of the Privacy Policy.
9.3. All questions regarding this Privacy Policy should be addressed to
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